Technical Support
Normal Business Hours
WorldWide Electric is committed to providing complimentary technical support for the products that we sell to our valued customers. Our team of highly-qualified technical support associates will assist you with basic programming, troubleshooting, and emergency breakdown support during normal business hours.
PHONE: (800) 808-2131
Monday through Friday from 8 am – 7 pm EST
Emergency Breakdown Technical Support
After hours emergency breakdown support is available on weekdays from 7 pm – 8 am EST and on weekends and holidays. To address after hours emergencies, our dispatcher will forward your contact information to a technical support associate who will return your call within an hour. Due to licensing requirements, WorldWide Electric cannot assist with your field wiring.